Support Plans

Plan 1 Plan 2 Plan 3 Plan 4
  Safe Solutions Smart Solutions Special Solutions Ultimate Solutions
Phone Support X X X X
Remote Support X X X X
Hardware-Computer X X X
Software-General X X X X
Software-Dental   X X
Network Support X X X
File Server X X X
Remote Backup X X
Disaster Recovery X
Mobile Device - Smart Phones X X
Security & Firewall X X X
Remote Monitoring X X
Virus & Anti Spyware X X X X
IT Consulting X X
Loaner Computer X X
Surveillance Maintenance X X
Preventative Maintenance X X
Mount & Server Rack Installation X
Voice & Data Cabling X
Business Phone System X
New Computer Installation X X
Website Design X
Digital X-Ray Integration X X
Surveillance Camera Installation X
IT Project Planning & Implementation X X
Security System Installation X
Software Integration X

Ask us about our custom built packages where suites you the best!



Introduction to Packages

 1 800 IT PLACE offers the unique benefit of having a complete IT department at your disposal. Let us help you leverage technology to help your business become more effective, efficient, and profitable while minimizing downtime and costs. IT expenses can add up quickly! Save your professional time by not spending it fixing a glitch or micro-managing your IT efforts – an IT professional is just a click or phone call away at 1 800 IT PLACE! Our packages have been designed with you in mind. Whether your business is a small operation or has multiple locations, we’ve got you covered! We have four service packages that will provide your office with reliable service for a fixed monthly fee. We have provided technology solutions for small businesses and professional practices for over 10 years. Our experienced IT and customer care experts will help you select the service plan that best suits your office needs. We care about your complete satisfaction!  


Plan One – Safe Solutions

Just need the barebones minimum support for your office? Our Safe Solutions plan may be the right one for you. With this plan you will receive unlimited phone and remote support to help you solve any issues that pop up unexpectedly. Some common challenges we solve include windows operating system malfunctions, email issues, virus and anti-spyware installation issues, as well as printer issues. Please note, this package does not include on-site tech support. Bare in mind, not all problems can be resolved over the phone or remotely. With this plan, our technicians are available to solve issues on-site at a discounted rate.


Plan Two – Smart Solutions

This plan is an excellent choice if your office requires support for your network and file server as well as all the other common technical set backs that can occur. Our skilled technicians offer unlimited phone and remote support, as well as on-site visits to your location(s) to help solve any problems you may encounter.


Plan Three – Special Solutions

Is your business growing faster than your technological expertise? Don’t worry – we’ve got you covered! With the Special Solutions Plan, you are covered remotely and via telephone for your smaller IT challenges and with on-site support for the larger ones. This plan supports your network, file server, professional software (ie. Dental software), back up requirements, mobile devices and smart phones, surveillance and preventative maintenance, as well as your plans for IT projects and implementation and much more. The Special Solutions plan is a perfect, worry-free answer to your office technologies to run smoothly.


Plan Four – Ultimate Solutions

Losing sleep over technology malfunction misery? Don’t worry - we’ve got the solution for you! In fact, we’ve got the Ultimate Solution. It is your safest, most worry-free option for innovative office support. With this package, you not only receive phone and remote support as well as on-site IT aid, but the entire gamut of excellent service for all of your office technology needs. This package includes both installation and maintenance of security and surveillance systems, computers, business phone systems (including voice and data cabling), server rack mounting and so much more. This plan is the Ultimate Solution for any growing office, practice, or business.


Plan Five – Custom Solutions

Not satisfied with our current plans or have a different expectation for your unique office? We are happy to create a custom plan just for you. Ask, and thou shall receive!

© 1-800-ITPLACE